"Trust and confidence is in the foundations of our work."
At Cintre we are led by a trustee team, a management team and are supported by a dedicated team of key and support staff. We have around 50 staff on board all with varied skills, knowledge and experiences.
We have staff with university degrees such as: fine art, business management, social policy, languages, to staff with trade based skills: plumbing, woodturning, carpentry and specialist skills: health & safety, safeguarding, medication, food hygiene, first aid, fire safety, MCA, autism, epilepsy and counselling.
With such a diverse team aboard we can provide service users with a selection of workshops such as art, woodwork, computing and craft.
We work very hard to recruit the right staff and welcome new capabilities. We seek and have staff who are committed to their role, are able to demonstrate to us the values and commitments we desire and are able to identify with the service users.
We value the happiness of our staff and clients very much. It is important to us that there is a community between clients and staff, and trust and confidence in the work we do.
"Staff demonstrated they had a good understanding of people's individual needs and told us they understood people's preferences. Staff were very knowledgeable about people's different behaviours and specific needs...When staff spoke about the people they supported they expressed dedication". - CQC, report 2017
Read below a few descriptions about our dedicated staff:
Claire Mould - CEO
Claire began her career as a teacher, before working as a research student as part of an Early Years research team. Her subsequent doctoral research into neurological studies, led her to taking up a Senior Research Fellow position. The focus of her studies was predominantly the link between emotional intelligence and cognitive intelligence. Although Claire was primarily UK based she presented and worked internationally, particularly spending time at Kuala Lumpur University and Helsinki University. During this period Claire had several research papers and books published exploring theories of development and learning, and effective leadership and management strategies.
In 2000 Claire set up her own training and development company, providing accredited qualifications in the community to individuals who didn’t have the confidence or capability to access traditional routes into Higher Education. The strapline of the company was “working with you to optimise your potential” and focused on highlighting that within an appropriate, accessible, non-threatening and non-judgemental environment everyone has the capacity to actualise their inherent skills and abilities.
Continuing the common thread in Claire’s career path of supporting and providing developmental opportunities for vulnerable individuals In January 2011 Claire became the CEO of OPENhouse. OPENhouse is a Gloucestershire based charity that provides housing, education and complex mental health support to homeless young and vulnerable individuals. During her time at OPENhouse she restructured and rebranded the organisation to ensure that in a challenging national economic climate it was in a strong, sustainable position.
In August 2017 Claire joined the team of Cintre, as CEO. This move has enabled her to consolidate the broad skill base, and passion for proactively providing support for individuals who need a bit of help to access the community that she has acquired throughout her career. Claire believes firmly that everyone has the right to function as independently as they have the capacity to do so, and be the person they have the potential to be. It is the role of charities, such as Cintre, to facilitate this transition to a genuine feeling of independence.
Neil Baker - Partnerships and Development Manager
Neil spent 7 years working for a national newspaper as a senior commercial account manager and several years prior to that in various commercial roles within the IT sector. In 2004 he ‘saw the light’, left his role in London and after taking some time out, came back to work in the charity sector. He managed the business development side of things at a law centre in Swindon for 5 years and then spent 3 years as the new business manager for a large national care & support company based in Bristol. Neil has been at Cintre since April 2014, where he is responsible for business development and managing relationships with current and future partners.
Rachel Hoskins - Registered Manager for Reach Out, Community support.
Rachel joined the Health & Social care sector in 2004 where she worked for a charity for people with autism as an activity liaison. With a keen interest in Asperger’s syndrome, Rachel joined Cintre in 2009 where she started as a floating support worker in our Reach Out service. In 2014, Rachel became the Registered Manager for the Reach Out service and is currently undertaking a Level 5 Diploma in Leadership.
Simon Potter - Registered Manager for Severnoaks.
Simon is the Registered Manager of Severnoaks our Residential Service in Clevedon.
Simon has worked across all areas of the Health & Social care sector since leaving school. Over the last 10 years he has managed a range of services from large nursing homes to smaller provisions such as Severnoaks.
Simon joined Cintre in 2015 when he relocated back to Somerset having spent 5 years in South and West Yorkshire.
Sonia Fernandes - Resources Manager
Sonia’s role as Resources Manager for Cintre started in 2013. Sonia’s role predominantly involves managing the backend but critical “nuts and bolts” of our services to ensure that we consistently deliver on the frontline. Her role can range from assisting the managers to recruiting the right candidate for the job, sorting out I.T issues that may be disruptive to business continuity and providing practical advice to staff regarding an HR related matter.
Sonia has a background in I.T and Management with a first degree in computer engineering and a Master’s in Business Administration. Over the past 12 years, she has worked in a variety of different roles including Software Engineer, Service Desk Analyst and Facilities Officer.
Sonia is an individual with a variety of skills and experience. She has volunteered in India, where she was actively involved in teaching orphaned children English and Maths and did some fundraising for developing a sheltered housing scheme for the homeless elderly. She volunteered as a Peer Mentor with Barnados Scotland supporting 14-16 olds with challenging behaviour to build their social skills and also volunteered with St. Vincent the Paul providing food and clothes to the homeless. She has also worked as a Care Assistant in a residential home for people diagnosed with Dementia whilst doing her MBA. These experiences sparked her interest and passion to work within a Social Care setting.
In her free time she is busy being mum to two gorgeous, bubbly and energetic daughters who ensure she is active and fit.
Maura Laporta - Finance Manager
Maura joined Cintre in 2008 having spent the previous 13 years working as a Chartered Surveyor in private practice responsible to the management of a mixed commercial portfolio on behalf of investment and property companies.
Maura’s role within Cintre is to ensure that the charity’s finances are managed effectively to meet the charitable objectives and purposes, whilst ensuring appropriate controls are in place to meet legal and regulatory requirements.
Maura was attracted to her role within Cintre because it enables her to have a positive impact on the life of those who Cintre supports.
We asked Maura to describe what it’s like working at Cintre:
“Working at Cintre provides an added boost as you eagerly anticipate the working day as you know you are helping people. I find my role rewarding and fulfilling”.
In her spare time Maura is a Mum to three children, a keen tennis player, grows her own fruit and vegetables in a local allotment and is a trustee for a Bristol charity that offers advice to the homeless.
Debbie Mines - Finance Assistant
Debbie Mines is the finance assistant at our head office in Westbury.
Debbie joined Cintre in 2011 after gaining a background in care and finance. Debbie’s previous work history is experience in Dom care, Bank Finance and Customer Service roles.
Debbie was attracted to the role at Cintre as it combined both her care and finance experience.
In her spare time Debbie has three grown up children and a granddaughter, she also spends time with her nephew who has cerebral palsy and is currently supported by our Reachout Centre.
Matt Winyard - Marketing and Fundraising Officer
Matt joined Cintre in 2018 after developed his marketing and fundraising experience over 12 years of work across the Not-for-Profit, Local Government and Private sectors.
Matt is a highly motivated individual and passionate about all things digital. He was attracted to the Marketing and Fundraising role as it allowed him to utilise his digital expertise to boost Cintre's profile online and also to work on increasing revenue from grants and fundraising.
In his spare time, Matt is a keen rock climber who also loves live music, photography and travel.