Continuum of Care
We hold the Continuum of Care at the heart of everything that we do as we work to enable our service users independence.

Our unique ‘continuum of care’ approach means that a person’s needs determine and inspire the services we offer. Rather than providing a pre-defined package of services, we provide choice and flexibility with our services to suit you at any point in your life. This is to ensure support transitions are seamless. The approach is in place because when your needs change ‘little or large’, the support with Cintre will not be limited, it will continue with you.

Our unique ‘Continuum of Care’ strategy is a key concept in how our support is delivered. The strategy assists in delivering seamless transitions from one Cintre service to another. It provides the appropriate services as the service users’ needs dictate. The strategy is in place to prevent individuals being moved from provider to provider.

We at Cintre work hard to stop the difficulties that provider changing can create. Change of providers can cause interruption to the client’s trust, familiarity and consistency with the provider.

We will provide transferable services that support an individual at differing points of their journey towards independence. The strategy aims to close the gaps caused sometimes by change, resulting in both client and provider having to restart.

The path towards independence begins from the first initial assessment and the agreed level of care. The client will join one of our services and with our support they will be able to transfer when needed along the continuum. They have the option of returning to appropriate services when necessary. These services could be residential, supported living, floating support, respite, crisis intervention, service user forums, virtual groups, or drop in services. Choice with Cintre has no boundaries as long as we can sustain it.

Journey of an Individual's Development

1. Getting to know the individual

At the start of the journey we will visit everyone in their current setting. This is so we can see where an individual is coming from.

2. Assessment

We will assess the existing plan with providers before us. After viewing existing plans we will then do a thorough initial assessment with the individual so we can identify focuses such as the individuals’ likes and dislikes, triggers, medical needs and long term aims. After focuses have been identified we will do a risk assessment.

3. Planning the support

Once assessments have been completed, a support plan and care package will be proposed. Our support plans and care packages are person centred. The individual is encouraged to experience the proposed plan of care provided by Cintre before agreement.

4. Continuous learning and reviewing

Alongside the support plans and care package, a development plan is encouraged for future progresses. Progresses may be support to go to college, improving literacy or numeracy skills or help with life or social skills.

5. Acknowledgement of achievements

We know each person is different and each development plan is unique to what the client wants to achieve with their support. We celebrate all major steps along the journey of developement, steps can be as simple as going shopping unaided for the first time, attending college or obtaining a job.

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Our diverse and experience team has all the necessary skills, qualifications and expertise to deliver an excellent quality of care across all of our residential and community services. 

Our Trustees provide oversight and governance whilst also lending their skills and decades of experience to various areas of Cintre’s operations including planning, strategy and finance. 

Our service users are an interesting and varied group of people coming from a range of backgrounds. We love to share their stories wherever possible to highlight their progress towards independence.